The important thing ist not to stop questioning

    14. Feb 2019

    Customer survey 2018.

    We would like to improve ourselves further. That’s why we need your feedback.

    For this reason, we asked our customers again in 2018. Many thanks for your participation and support!

    We have also thought about your individual suggestions for improvement.

    The three most important TO DO‘s for us are: paper reduction, information about our Thinktex division and the integration of additional fancy yarns into our portfolio.

    For further feedback, suggestions for improvement, criticism and new ideas, please feel free to contact our sales team at any time.

    Evaluation:
    1= very good / 6 = very bad

    • FRIENDLINESS OF OUR EMPLOYEES: 1,4
    • SPEED OF HANDLING ENQUIRIES: 1,6
    • EXECUTION OF INDIVIDUAL WISHES: 1,5
    • DELIVERY QUALITY: 1,3
    • CONSULTING COMPETENCE: 1,6
    • PRODUCT QUALITY: 1,8
    • DELIVERY DOCUMENTS: 1,3


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